מדיניות הפרטיות

1. VYSOTSKA.STORE respects the privacy of its customers and takes appropriate measures to protect their personal data.

2. We may collect your name, phone number, email address, delivery details, order information, and other data necessary to process, pay for, and deliver your order.

3. Personal data is used exclusively for order processing, communication with the customer, and delivery purposes.

4. Personal data may be shared with delivery services, payment providers, and technical service providers only to the extent necessary to provide the respective services.

Personal Data Controller:

Individual Entrepreneur (FOP) Viktoriia Andriivna Masley

Contact: vysotskastore1909@icloud.com

GENERAL TERMS AND CONDITIONS OF VYSOTSKA.STORE

1. ORDER PLACEMENT

By placing an order on the VYSOTSKA.STORE website, the customer confirms that all personal and contact information provided is accurate and complete.

An order is considered accepted for processing once it has been confirmed by a manager or automatically confirmed through the website.

2. PAYMENT

Payment for an order can be made using the payment methods available on the website.

The order may be handed over to the carrier after payment has been confirmed, unless otherwise agreed with a manager.

3. INTERNATIONAL DELIVERY

VYSOTSKA.STORE provides international delivery to available destination countries.

The estimated international delivery time is 7–10 business days. Actual delivery times may vary depending on the destination country, carrier operations, customs clearance, and other circumstances.

4. INSURANCE

International orders placed with VYSOTSKA.STORE are insured for the full purchase value, in accordance with the carrier’s terms and conditions.

In the event that a shipment is damaged or lost, the customer should contact VYSOTSKA.STORE and provide the information required to submit a claim.

5. TRACKING

Once the order has been handed over to the carrier, the customer will receive a tracking number to monitor the shipment.

Shipment tracking information is updated according to the data provided by the carrier.

6. CUSTOMER RESPONSIBILITY FOR CONTACT INFORMATION

The customer is responsible for providing accurate information when placing an order, including full name, phone number, email address, delivery address, and postal code.

Providing incorrect or incomplete information may result in delivery delays, additional costs, or the return of the shipment.

7. CUSTOMER SUPPORT

If you have any questions regarding your order, delivery, products, or international shipping, please contact the VYSOTSKA.STORE team through the available communication channels.

We always strive to make your shopping experience as simple, fast, and secure as possible.